Effective Date: 24/7/2025
1. Introduction
At Personal Performance Academy (PPA), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, Facebook page, and related services.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, age, and relevant athlete details (e.g., training background, goals).
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Usage Data: Information on how our website and Facebook page are accessed and used, including cookies and tracking technologies.
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Communication Data: Any messages, comments, or feedback provided via forms or social media.
3. How We Use Your Information
We use the information we collect to:
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Provide and maintain our services
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Personalize coaching and communication
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Respond to inquiries and provide customer support
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Share relevant updates, events, and marketing offers (with consent)
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Improve user experience and optimize our content
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
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Trusted service providers who assist with website, CRM, and marketing tools (under confidentiality agreements)
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Legal authorities if required by law
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Coaches and team members directly involved in supporting your development (with consent)
5. Data Security
We use secure technologies and best practices to protect your data. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletion of your data
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Withdraw consent for marketing at any time
To exercise these rights, contact us at: [insert email/contact form link]
7. Cookies and Tracking
Our website may use cookies to improve functionality and analytics. You can adjust cookie preferences in your browser settings.
8. Third-Party Links
Our site and Facebook page may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children’s Privacy
Our services are intended for youth athletes under the guidance of a parent or guardian. We do not knowingly collect personal information from children without parental consent.
10. Updates to This Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date noted above.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@personalpeformanceacademy.com.au
